About me
I am a Product Designer and UX Researcher currently pursuing an M.S. in Human Factors and Ergonomics at San José State University. My work focuses on transforming complex technical challenges, like Generative AI and large-scale healthcare data into intuitive, accessible digital experiences.
The Value I Bring to Your Team
- Evidence-Based Design: I don't just design for aesthetics; I design for outcomes. At Health Care Service Corporation, I increased pharmacy self-service utilization by 32% and reduced call center volume by 62% through targeted UX strategy.
- AI & Accessibility Research: As a Research Assistant, I am currently designing interaction models that leverage AI agents to improve autonomy for individuals with disabilities. I specialize in reducing cognitive load through smart, inclusive design.
- Systems Thinking: I bridge the gap between design and engineering. I have a track record of reducing development rework by 39% by establishing robust design systems and aligning with technical constraints early in the lifecycle.
- Strategic Growth: My background includes a B.S. in Marketing, which allows me to align user needs with business goals to drive brand growth and improve NPS scores (rising from -20.9 to 20.0 in my previous role)
- Vibe-coding: I leverage generative AI to rapidly bridge the gap between concept and code. By "teaching" AI agents to build functional prototypes, I accelerate the iteration cycle and allow for high-fidelity testing much earlier in the design process.
Skills
Design
Human-Centered Design
Responsive Design
AI-Augmented Design
Prototyping
Design System
Product Strategy
Content Design
Accessibility
User Research
Usability Testing
Journey Mapping
Data Visualization
Information Architecture
Data Visualization
Typography
Motion Graphics
Tools
Figma
Jira
Claude
Sketch
Qualtrics
Axure
Adobe Analytic
User Zoom
Adobe Creative suite
Contact Me
